GrabFood is an enticing brand to get your food delivered at your doorsteps from your favourite restaurants. There are various cities in Philippines which are provided with this commendable service.
Adding much to the background of GrabFood that GrabFood is an all-in-all Grab service. It falls under that delivers food from your favourite restaurants to your doorstep. This commendable service is provided in various cities in the Philippines by the very trusted e-commerce service brand. Grab has a multifarious aspect which summarizes its services of GrabExpress, GrabCar, GrabFood, GrabPay, and further more.
In 2012, Grab was founded by Anthony Tan and Tan Hooi Ling. Later, in 2018, GrabFood was launched as its subsidiary product for food delivery service. Grab is currently available in 240 cities out of 9 countries.
Cancellation and Refund Policy
GrabFood assures the quality of the food delivered, and the food is delivered hot. But sometimes, if the food does not satisfy your craving and is an utterly disappointing experience, you must contact GrabFood customer care service immediately. The food that arrives must be tested immediately and reported with proof through in-app chat support or email. You can request cancellation within a time frame pre-decided for the order.
The issue must be discussed with the customer service team representative, who is then responsible for approving the cancellation and issuing refunds for it. If approved, the refunds will be made in the form of Grab Credit in your GrabPay or in the original payment method.
Grab Services
GrabFood makes it a happy experience to order food online and provides a user-friendly interface that is perfect for food lovers in the Philippines. The order procedure is simple: the customer selects a restaurant of their choice, adds an item to the cart, and proceeds with the order. This service is provided to the fantastic restaurants in Metro Manila and the fabulous cities of the Philippines.
Safe Payment Methods
It’s the best way to enjoy delicious food in the comfort of your space and have the yummiest meals without cooking. Order meals from your favourite restaurants at very reasonable rates. Employ your available mediums to make payments at GrabFood. The payment gateways and the portal are secured with precision and come with the promise of eCommerce giant “Grab” to ensure reliability.
GrabFood gives the customer the joy of making a choice. One can choose to pay at GrabFood using GrabPay, GrabRewards, Debit Cards, and Credit Cards (Visa or MasterCard), or the payment could also be made at the time of delivery. GrabPay users can also avail themselves of a special Pay Later feature.
GrabRewards
Customers receive GrabRewards when they make purchases from GrabFood. All orders are eligible to earn rewards through this platform. GrabRewards is a loyalty program that allows you to save and expand your spending resources. You accumulate GrabRewards in the form of Grab credits, which you can use later through GrabPay to make payments on different platforms worldwide.